Shipping Policy

At Luqman Naturals, we aim to deliver your orders safely and on time.

Order Processing Time

Orders are processed within 1–2 business days after confirmation. Once your order has been shipped, you will receive delivery updates through the contact information provided during checkout.

Delivery Time

Delivery usually takes approximately 3–7 business days depending on your location and courier service availability.

Shipping Charges

Shipping charges will be calculated and displayed during checkout before you complete your purchase.

Cash on Delivery (COD)

Cash on Delivery may be available for selected locations. Customers are requested to provide accurate contact details to avoid delivery delays.

Order Tracking

If tracking information is available, it will be shared with you through SMS, WhatsApp, or other available communication methods.

Delivery Delays

Delivery times may be affected by factors outside our control, including weather conditions, courier delays, holidays, or incorrect address information.

Incorrect Address

Customers are responsible for providing accurate delivery information. Luqman Naturals will not be responsible for delays caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or contains a wrong/missing item, please contact us within 24–48 hours of delivery with relevant details so we can assist you.

Contact Us

For any shipping-related questions, please contact us through our Contact Us page.